Pricing policy
Prices are shown in € (EURO). All prices include Danish VAT
of 25%. Prices do not include service, payment and delivery charges.
Orders may be subjected to local taxes and/or import duties at your own
expense.
Tax-free shopping on microStore.com is not available.
micro Store the right to change prices of the products. The
prices of the products will, during the time of placing an order, be
valid throughout the process. We however take reservations for typing
errors.
Payment
We accept the following credit- and debit cards: Visa,
Mastercard, Maestro, Visa Electron, JCB, UnionPay and American
Express.The amount for your order will not be charged until your order
is shipped from microStore.
We also accept microStore online gift cards.
Order confirmation
You will receive an order confirmation by e-mail shortly
after placing your order. On rare occasions an item can be out of stock.
Then you will be informed by e-mail.
Shipping
We know that you can’t wait to get your order so we do our
best to ship your order on the following working day. To follow the
goods way to your closet you can track your order with the tracking
number included in your shipping confirmation, which you get by e-mail
as soon as we dispatch your order.
Your order will be dispatched within 1-3 workdays from the time
you place your order. When your order is dispatched, you will receive a
shipping confirmation by e-mail. Orders to Denmark above 200€ and all
international orders will include a tracking number to your shipping
confirmation. All orders within EU are shipped via GLS and outside
Europe orders are shipped via TNT, UPS and FedEx.
The following shipping charges will be added to your order:
Denmark: 4 EUR
Europe: 8 EUR
Rest of the world: 16 EUR
Danish orders will be delivered within 1-3 days from the day you
received your shipping confirmation.
International orders will be delivered within 1-10 days from the
day you received your shipping confirmation.
Orders are not shipped or delivered on weekends and holidays. If
a delivery suffers a delay or an item happens to be out of stock, you
will be informed by e-mail as quick as possible and latest 30 days after
the order was placed. Some delays may occur during sales, very busy
periods, public holidays and severe weather conditions.
Please notice that we are unable to deliver to P.O. box
adresses.
Returns
If you change your mind about an item you must notify us
within 14 days after having received your purchase and ship it to
microStore within the following 14 days from having notified us. To
return an order please contact shop@microStore.com and await our return
confirmation. When received, you can return your order by the following
procedure:
Make sure that the product is still in perfect condition with
undamaged packaging and tags still attached. We reserve the right to
refuse any returns that do not match with these critetia:
Place the product in a shipping box or plastic bag.
Hats and caps must be returned in a box so they do not get squashed out
of shape.
Enclose the original sales receipt to the product.
Write RETURN on the package to ensure a faster expedition.
Send the package to: microStore, 84 State Road 123, City, State
24813
The return and financial responsibility is yours until it
reaches microStore and are confirmed by a delivery confirmation. Please
notice that we can exchange your items to another size or color if
available in stock.
Warranty claims
There is a 2 years warranty on all products sold on
www.microStore.com. This warranty covers manufacturing faults only, not
wear and tear from regular use. Please contact us at shop@microStore.com
if you have a warranty claim, including order number, photos of the
claim area and a description of the claim.
Disclaimer
microStore does not guarantee that all items shown are in
stock at the time of your order. In the event that an item is
unavailable for whatever reason, microStore will contact you by e-mail.
Although we do our best to display correct images, correct colours, info
and prices, errors may occur.
Privacy policy
All your personal information is handled under strict
confidence. microStore.com will never give any of your personal
information to 3rd parties.All information is encrypted for safety.
Security
For the safety of your personal information, we use SLL
encryption on all data to and from the site. When placing an order, you
can immediately check the security validity by clicking the padlock icon
that appears in the URL line of your browser when SSL is activated.
Cookies
Cookies are used by microStore.com in order to improve your
experience when browsing and using the website. The cookie identifies
your computer and allows the site to remember your personal settings.
microStore.com may not operate properly when cookies are disabled in
your web browser.
Measurements
All measurements are approximate and variance may occur. We
have done our best but please have average sizing in mind and note that
+/- 1cm on each measurement may occur.
Age restrictions
Parental or guardian consent is required for customers under the age of 18.
Governing law
The terms of use are complied in accordance with Danish law and the Danish courts will have exclusive jurisdiction.
